Tuesday, October 18, 2011

Upgrade Scam

I recently flew to Europe on Lufthansa.

I booked the flight through United Airlines and Lufthansa is a "United Partner."

I paid extra so that my flight would be upgradable.   To be upgradable, you need to pay more than just the lowest fare available.  You also need to have an upgrade certificate.  And finally, there needs to be a seat available in the cabin you want to upgrade to.

I showed up at the airport with (1) a seat purchased at an upgradable fare, (2) a paper upgrade certificate and (3) a seat available for upgrade on my flight.

Lufthansa said, "No."

I ask a supervisor why and he said, "We've been telling United not to do this for a long time.  We've told them that we will not give upgrades at that fare even if you have the certificate and we have a seat."

I asked him if this was a United scam and he smiled and shrugged.

The same thing happened on my return trip.

Do you have a United Horror Story to share?  Email me at ScrewedByUnited@Yahoo.com.

Also, keep an eye out for my new line of "Screwed By United Airlines" T-shirts.


1 comment:

  1. Hello Everybody,
    My name is Mrs Sharon Sim. I live in Singapore and i am a happy woman today? and i told my self that any lender that rescue my family from our poor situation, i will refer any person that is looking for loan to him, he gave me happiness to me and my family, i was in need of a loan of S$250,000.00 to start my life all over as i am a single mother with 3 kids I met this honest and GOD fearing man loan lender that help me with a loan of S$250,000.00 SG. Dollar, he is a GOD fearing man, if you are in need of loan and you will pay back the loan please contact him tell him that is Mrs Sharon, that refer you to him. contact Dr Purva Pius,via email:(urgentloan22@gmail.com) Thank you.